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I would like to express my sincere gratitude for the wonderful stay and the exceptional level of service at your hotel. A special thank you to **Marta** at the front desk for her professionalism, attentiveness, and warm hospitality. Thanks to her, our experience was even more comfortable and enjoyable. Marta was always ready to assist, offered great recommendations, and created a genuinely welcoming atmosphere. Employees like her are a true asset to your hotel! We will definitely return and happily recommend your hotel to friends and family. With warm regards, Olga Kravets
Olha
2025년 7월
The location was excellent. The staff at reception was amazing. As said the room was cleaned every other day. The AC was working fine. As it was really hot there. The towels were properly replaced. Beach is just footstep away from hotel. Lots of eating joints. We loved the Indian restaurant which is just next to it 'Indian Tandoor'. Very nice food. There is public parking close to hotel. Where one can park for free . It can be busy but one can always find a spot, within 5 minutes of waiting.
Singh
2025년 7월
Reception Staff - Javier was pleasant, informative and always happy to help. Marta and Johanna - smiles that would like up any room and always spoke when they seen us. New night porter Alper - very calm, happy to chat for a few minutes when we came in after a night out. Tomao - works through the day and covers 2 nights - one of my boys! Stopped off for a drink on way to room and had a chat, teaching each other our own language (google came in handy!) and putting the world to rights! Was good fun and he is a lovely young man who is always willing to help. In all, every member of reception exceeded their job roles (in my opinion) and were a pleasure to deal with. Room was beautiful - clean and fresh, with cleaners coming in every couple of days with fresh towels and bed linen every 4 days or so. If you needed bin bags or loo roll you just asked them, even if it wasn't your "day". Maintenance guy (can't remember his name but he spoke very good english) was very cheerful and always greeted you with a smile and a hello or good afternoon when you passed him. Watched him working away every day doing bits and pieces and never seemed to stop.
Karen
2025년 5월
The location is perfect for a sun and beach holiday, as the hotel is just in front of Santa Ponsa's beach. The swimming pool is lovely after a day on the beach. And the hotel is just a few minutes away from Palma by car. The terrace with a view of the sea is amazing!
Chiara
2025년 4월
Our stay at Sunbeach with my family was truly exceptional. Both the kindness and professionalism of the staff, as well as the quality of the facilities, made our experience outstanding. The location is excellent—close to Palma and offering all the essential services to ensure a relaxing and wonderful holiday. Perfectly situated with excellent transport connections to explore the rest of the island, the property also boasts a spotless swimming pool and apartment. The warm hospitality of the staff make this a place we would highly recommend. Many thanks!
Stephen
2025년 8월
The Sun Beach aparthotel is located perfectly in Santa Ponca. In walking distance of the beautiful sandy beach. Even though it's right on the main tourist street the rooms are located further from the street so, not too much noise from it. We got to Santa Ponca by a rented car. The hotel offers parking for an additional fee. But I suggest using nearby city municipal parking. Sometimes it might be hard to find a free place there, but if you wait up to 5 minutes you will find a free spot. Check-in process is smooth and clear. The hotel sends a link to check-in online before arriving. If you do so, you'll get to the room fast, once arrive. We booked a room with a sea view. And we got a room on the last floor (9th). The view from the balcony was nice except for the tree that closes part of the beach view (see photo). In some years, when the tree will get higher, the view will be just perfect. The hotel is structured in such a way that it requires to use 3 elevators to get to the 9th floor. Not a big deal for us but might be challenging for someone. The room has everything you could expect from a budget aparthotel. The kitchen is well-equipped. The bath has shower gel and soap. Rooms are air-conditioned. As we stayed for 2 nights we didn't have a cleaning service or towel change. But rooms are supposed to be cleaned every second day. The Internet connection was good and stable at our room. The swimming pool area has a lot of sunbeds. The pool itself seems to be a bit small for the number of visitors and is overcrowded at some moments. Overall I would recommend the hotel for a family stay in the Santa Ponca area. Ideally, I would recommend paying a bit more and booking a room with a sea view.
Andrej
2024년 8월
We loved the apartment - it was well-lit, spacious, had modern design and was recently renovated. The staff was amazing - always helpful and smiling. Special thanks to Marta - the Polish girl in the reception, who greated us amazingly, offered help and a lot of valuable tips which made us feel welcomed. The location is great- just a few minutes walk to the best beach in the area - Santa Ponsa Beach and close to the main street with restaurants, bars and other facilities.
Kurczas
2024년 10월
3 mins from beach. 1 min from bus stop. One of the cleanest hotels I've ever stayed in. We had a sea view balcony that was spacious with a fantastic view. Apartment exactly as described. Staff friendly, one receptionist in particular was incredibly kind and friendly. Offered many excellent recommendations for food. Would definitely stay there again.
King
2025년 4월
Firstly, the staff were very friendly. The man on reception indulged us in practising our Spanish and was very patient! We did only stay for 1 night but we would have been happy to spend longer there. The room was spacious and the bed was very comfortable. The bathroom was lovely with a fabulous shower. It did seem to have everything you would need. The location was great for the bars, restaurants and beach.
Jamac1
2024년 11월
Amazing from start to finish! Check in was easy and simple, we were not charged to check in early which was greatly appreciated after an early morning flight. The lady who checked us in was polite. The room were modern which was lovely. The pool was great, and we couldn’t believe our luck with the weather (lowest temp was 26 degrees in the final week of October!) Nothing was too much for the staff, extra towels, plasters, toilet roll etc. The location is great, stones throw from the beach and bars and restaurants. All in all a great stay! Thank you Sun Beach- we’ve have a beautiful holiday.
Peter
2024년 11월